- Issues in tracking progress of each division’s distribution team that consisted of independent resellers and field sales.
- Tracking the progress of the new products launched on weekly basis to test market adaptability was a cumbersome task.
- There was a huge delay in problems being flagged only at the end of the month.
- They required a team communication tool to help boost overall sales performance and motivate the team.
- The Owners of the platfom setup multiple groups: by region, by product and by rank.
- The personal loan division of the bank deployed ChatOnGo in its distribution team of 5000 salespeople and resellers
- The Smart Message tool allowed the managers to collect the information on sales on a regular basis.
- The teams used ChatOnGo extensively for constant communication, sharing best practices and suggestions with their colleagues.
- Sales people could quench their queries instantly by putting relevant message in relevant groups.
- Timely replacement of not so popular products
- A sense of healthy competition among team members
- Instant resolution of queries put up by the employees
- Sharing of best practices among teams
- Live reporting to sales managers (with the smart message tool) leading to quicker decision making